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Who we're looking for. If this doesn't sound like you, it's not a good fit.
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Here's Information On The Role:
IndivMedia is a fast-moving AI automation agency
We help aesthetic clinics and other local service businesses automate appointment bookings, follow-ups, marketing and sales using AI voice agents and smart workflows.
We’ve helped clients generate thousands of sales calls and leads using AI systems, outbound campaigns, and integrated tools.
We're looking for a versatile Operations & Project Manager to join our team
You’ll wear multiple hats – handling internal ops, managing client projects, jumping on client calls, and keeping the team on track
You must have excellent English – both spoken and written
Fast typing speed (80+ WPM) preferred – you’ll be managing comms and documenting workflows regularly
Ideally available to work during Ireland business hours
You’ll manage multiple projects and clients across different industries
You’re someone who thrives on learning new tools and systems daily (we work with Retell, VAPI, Make.com, Zapier, GHL, and more)
You’re organized, proactive, and know how to keep a project moving forward
You may also be client-facing:
Explaining how our AI automations work
Answering questions via text, email, or live calls
Teaching clients how to use our systems
This is not an agency contractor role – we’re hiring someone to become a core part of our remote team, working directly with the founder
You should be a systems thinker who’s obsessed with efficiency and clear processes