Privacy Policy
IndivMedia LTD (“IndivMedia,” “we,” “us,” or “our”) operates https://indivmedia.com and provides B2B professional services. This Privacy Policy explains how we collect, use, and protect information submitted through our website, booking pages, and appointment-reminder messaging program.
Information we collect
We may collect your name, business name, email address, phone number, appointment details, communications with us, and records of SMS consent, opt-out, or help requests.
How we use information
We use this information to respond to enquiries, schedule and manage appointments, send appointment confirmations and reminders, handle rescheduling and appointment follow-ups, provide customer support, maintain consent records, prevent abuse, and comply with legal and carrier requirements.
SMS and mobile-information sharing
We do not sell or share mobile phone numbers or SMS opt-in data for third-party marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with third parties, except with aggregators and providers of text-messaging services that help us deliver and administer messages. We may disclose information to service providers that process data on our behalf under confidentiality and security obligations.
SMS message frequency and choices
Appointment-related messages are transactional and non-promotional. Message frequency varies and is usually up to 3 messages per appointment. Message and data rates may apply. You can reply STOP at any time to opt out or HELP for help. Opting out of SMS does not prevent you from booking or receiving services through other channels.
Retention and security
We retain information for as long as reasonably necessary for the purposes described above, including compliance and dispute-resolution purposes. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.
Your choices and requests
You may ask us to correct or delete information, withdraw SMS consent, or explain how your information is used by contacting team@indivmedia.com. We may need to verify your request.
Children
Our services and appointment-reminder program are not directed to children under 13, and we do not knowingly collect information from children under 13.
Changes
We may update this Privacy Policy from time to time. The updated version will be posted at the public URL where this policy is published.
Contact
IndivMedia LTD
Website: https://indivmedia.com
Email: team@indivmedia.com
Business address: 30 Lakeside View,
Mountshannon,
Co. Clare,
V94 R5XY